Privacy Policy
Last updated: January 2025.
Information we collect
Information you provide: When you submit a contact form, purchase a plan, or communicate with us, we collect your name, email, company name, phone number (if provided), and the substance of your inquiry.
Automatically collected: Our website may collect standard analytics data including IP addresses, browser type, pages visited, and time on site. This data is used in aggregate and is not linked to individual identities.
How we use your information
We use your information to respond to inquiries, provide requested services, deliver monitoring reports, send service updates, and improve our services. We do not sell or rent your personal information with third parties. Your information will only be shared with 3rd parties to the extent it is necessary to conduct business with you. An example of this is a third party credit card processing company.
Data retention
We retain client information for as long as necessary to provide services and comply with legal obligations. Engagement records are retained for a minimum of 5 years from the last service interaction.
Security
We use industry-standard security measures to protect your information. No transmission of data over the internet is completely secure.
Your rights
You may request access to, correction of, or deletion of personal information we hold by contacting us. We will respond within 30 days.